OFFICIAL SUPPORT · TRINKET 2.3

A little help for your archive.

If something feels stuck, write to us. We answer from trinket639@outlook.com and will help you get back to collecting.

HELP DESK

THE DIRECT LINE

Tell us what happened.

Include your device model, iOS version, Trinket version, and a short description of what you expected to happen. Please do not send passwords, payment details, or private keepsake content.

Email trinket639@outlook.com

Support is available worldwide.

QUICK CHECKS

Before you write

01

iCloud sync

Confirm that iCloud is available and that Trinket is allowed to use iCloud in iOS Settings. Sync is optional; the local archive remains available without it.

02

Permissions

Camera, Photos, Location, and Microphone are requested only for the features that use them. You can change access in iOS Settings.

03

Purchases

App Store purchases, subscriptions, trials, and offer codes are handled by Apple. We never need your card details.